1/14/2024 0 Comments Arriving by bike![]() Our service department continues to be busy. Of course, if you have or display any COVID-19 symptoms, please stay home. However, please check the sign out front for the latest requirements. ![]() Once inside, you have our full attention. ![]() We will greet you outside and determine whether or not we even have the product/service you are looking for. Even though supply is improving, there are still products we used to carry that we just can't procure. Our showroom is almost back to its pre-pandemic glory. In fact, the feedback from customers being helped on a ONE-ON-ONE basis has been extremely positive. With demand still high and ongoing supply issues, limiting the number of customers has proven to be the best option for providing excellent, personalized service. We try to answer the phone even while closed, although we are often unable to answer the phone when helping our in-store shoppers.Īs you pull up to our store during open hours you will notice our doors are wide open but our security gate is closed, this is also due to staffing issues. We use this uninterrupted time to stay caught up on all aspects of our business. This schedule gives us our strongest staffing each day while allowing us to return fully charged. We love what we do and don't want that to change. We have been helping record numbers of customers with staff close to half our normal size. With our staff being the smallest it has ever been, and even though we have the BEST CREW in our 17-year history, w e have made the tough decision of closing on Mondays (in addition to Sundays).
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